Privacy Policy

Last updated: October 18, 2026

This policy explains what personal data Pintarlab collects across our website, web apps and digital products, and how we use it. Some products have their own privacy notice with more detail, for example the renewals privacy policy.

Who we are

Pintarlab is a brand of CV Solusi Pintar, a company registered in Indonesia. We are responsible for your personal data. Contact: support@pintarlab.com.

Postal address: CV Solusi Pintar, ASCOM, Jl. K.H Abdullah Syafe'i No. 23 A, RT. 001/RW. 001, Kebon Baru, Tebet, Kota Adm. Jakarta Selatan, DKI Jakarta, Indonesia

What we collect

• Account data: your email address, a hashed password (we never store it in plain text), your timezone and your settings.
• Content you add to our apps: for example the items, client labels and notes you enter.
• Purchase data: our reseller (Merchant of Record) tells us your name, email, country, what you bought, your subscription status and the last four digits and brand of your card. We never receive or store your full card number.
• Emails you send us: when you contact support.
• Basic technical data: IP address and request logs, which we use for security, rate limiting and fixing problems.

What we don't do

We don't sell your data, and we don't use advertising or third-party tracking pixels. Our websites and apps use only essential cookies, such as the one that keeps you logged in.

How we use your data

• to provide the products you signed up for or bought, for example to send the reminders you set up;
• to send service emails, such as password resets, receipts, billing notices and important changes;
• to provide support and prevent abuse; and
• to meet legal and tax obligations.

We only send product news or marketing emails if you've agreed to receive them, and every one of them includes an unsubscribe link.

Service providers

We use a small number of trusted providers to run our products:

• hosting (our servers are hosted with Hostinger);
• DNS and email forwarding (Cloudflare);
• email delivery (Brevo); and
• payment processing and tax (our reseller and Merchant of Record, Lemon Squeezy).

They process data only on our instructions or as needed to provide their service. Some are located outside your country. Where required, we rely on appropriate safeguards for these international transfers.

How long we keep data

We keep app data while your account is open. When you delete your account, we delete your app data within 30 days, apart from short-lived backups. We keep purchase and invoice records for as long as tax law requires.

Your rights

You can ask to see, correct, export or delete your personal data, or object to how we use it. Many products let you export and delete your data directly in settings. For anything else, email support@pintarlab.com, and we'll reply within 30 days. You can also complain to your local data protection authority.

Security

We use HTTPS everywhere, hash passwords, limit login attempts and give access to production systems only to the people who need it. No system is perfectly secure, but we take reasonable steps to protect your data.

Children

Our products are for people aged 18 and over. We don't knowingly collect data from children.

Changes

We'll update this page when our practices change, and we'll email customers about material changes.